Frequently Asked Questions (FAQ)

At OutdoorJack, we’re not just another outdoor service company—we’re redefining outdoor care with a
customer-first approach and unmatched convenience. Here’s why we stand out:

• All-in-One Service Bundling: We make outdoor care effortless by bundling services like pool care, window
  cleaning, gutter maintenance, and pest control into one convenient package. Instead of juggling multiple
  vendors, you get a single, reliable provider who handles it all.
• Unmatched Reliability: Dependability is our promise. We show up on time, do the job right the first time,
  and always go the extra mile to exceed expectations. No missed appointments, no surprises—just consistent,
  high-quality service.
• Eco-Friendly Practices: We prioritize sustainability with environmentally safe products and methods that
  protect your home, family, pets, and the environment.
• Community-Driven Values: We don’t just serve customers; we uplift communities. From offering free
  services to single moms and the elderly to partnering with local organizations, we believe in giving back to
  the neighborhoods we serve.
• Locally Owned & Operated: As a proud Austin-based company, we understand the unique needs of our
  community. Our deep local roots mean we’re invested in providing personalized, top-tier service to our
  neighbors.
• Certification: We’ve earned industry recognition through our commitment to excellence. Our experienced
  team and state-of-the-art equipment ensure your outdoor space is pristine, functional, and beautiful.

Currently, OutdoorJack serves the southwest Austin, TX area. 

Getting a free quote is simple! Just fill out our Get A Quote form, and we’ll send you a customized quote
tailored to your specific needs.

Scheduling is easy! You can call us at 855-GET-JACK. We’ll find a time that works best for you.

Absolutely! We specialize in bundling services to offer you convenience and cost savings. Just select the services
you need, and we’ll create a personalized package for you.

Nope! As long as we have access to the outdoor areas we need to work on, you don’t need to be home. If there are any special instructions, feel free to let us know ahead of time.

We accept all major credit cards, debit cards, and online payments. You’ll receive an invoice after the service is
completed, and payment can be made easily online.

We recommend weekly or bi-weekly pool care, especially during warmer months. However, we can customize the
service frequency to suit your needs.

Power washing is great for tough surfaces like driveways, patios, and decks. Soft washing is perfect for more
delicate surfaces like siding, roofs, and fences. Both services are designed to clean, restore, and protect your property.

Yes! We frequently run special promotions and discounts, especially when bundling services. Don’t forget to check
out our Referral Program where you and a friend can each get 20% off your next service!

When you refer a friend to OutdoorJack, they’ll receive 20% off their first service, and you’ll get 20% off your next
service as a thank-you. 

Yes, we offer complimentary or discounted services to single moms and the elderly as part of our commitment to
giving back to the community. Contact us to learn more about these programs.

You can reach us by phone at 855-GET-JACK, email at [email protected],or by filling out our Contact Form.
We’d love to hear from you.